Six Step Process
how it works
Step 01:
Brief
During our initial call, we’ll discuss where you want to go, when, with whom, your budget, likes, dislikes, availability, past trips, etc.
Step 02:
Refine
After a few tweaks and further calls, we’ll agree on the brief.
Step 03:
match
I’ll contact a travel pro I think would be a great fit to check their availability and share your brief.
Step 04:
introduction
I connect you with your expert via email and you arrange a time to chat. They take the reins for quotes and itineraries–your contract is with them.
Step 05:
support
Your expert takes care of everything door to door, keeping me in the loop so I know all is well. I’ll be in the background for ongoing support if needed for your trip.
Step 06:
review
On your return, we’ll talk again so I can get your feedback on the trip and your experience with that expert.
Home Visits
I make myself available to you wherever you are in the world. Meeting face-to-face to plan a trip over a coffee or cocktail can really bring it to life, so I’ll happily fly to you for a private in-home consultation.
5-Year Travel Plans
Any travel company or salesperson who tells you they have global expertise is stretching the truth. It isn’t possible for anyone to have granular insight and experience worldwide. I’m not tied to one company, so if you enjoy working with me, I’ll be your go-to travel guy, introducing you to the best experts for every destination on your wishlist for the next few years.
How I Make Money
You don’t pay me a dime. If you book with your travel expert, they pay me a pre-agreed referral fee upon departure. You pay nothing extra for my involvement, so it’s a win-win.
Frequently Asked Questions
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Code of Ethics
I’m independent, and that’s the way I like it. I’m not affiliated with any travel company and don’t have sponsors. I’m free to recommend travel experts who I believe will deliver the best experience for you. After 30+ years in the industry, my heartfelt belief in the transformational power of travel hasn’t damped one iota and I have free rein to cherrypick from travel’s cream of the crop.
My reputation–and our relationship–is built on trust. I will never jeopardize that by recommending travel experts, products, or experiences that fail to meet my rigorous standards. I will always be honest about who I refer and why.
I respect the people I work with, from clients and partners to guides and hosts. My experts remember names, are passionate about what they do, and will go above and beyond to make your trip spectacular. It sounds like the least you should expect, but too many travel companies fail to provide this basic level of service. I politely request my clients respect me and my time, but especially that of my travel pros.
I promise to deliver the kind of high-level service that has become a thing of the past for too many companies. I’ll remember your preferences, call when I say I’m going to, reply promptly to emails, and act with discretion. It’s the little things that make the difference.
My connections are the real deal. They’re authentic travel nerds who live and breathe what they do. They’ve traveled extensively through their region (they may live or have lived there). They’ve slept in the beds, met the guides, sampled the street food, and have long-term relationships with the people they trust to take excellent care of you. Every travel expert in my black book sweats the details and considers crafting an itinerary that will blow your socks off a matter of personal pride.